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We've made friends all around this marvelous sphere. |
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| We have tried to make our policies as simple as we can, drawing on common sense, and a desire to keep you as a customer for life. Do let us know if you have any questions on our business practices listed below. | |
Purchases |
All prices quoted at
this site are U.S. Currency. Shipping charges are extra, and vary for each order
based on product weight and distance. Thus we have decided not to use a
generic "shipping schedule" often used on the web. Instead, we apply the actual
shipping costs for your items purchased plus a very nominal packaging fee to cover the
cost of materials. Our goal is to delight you, transport your purchase safe, &
save you some money on shipping charges. For your convenience we accept Master Card, Visa
& Discover credit cards; debit cards must be used in-person. We do not accept American
Express or Diners Club cards at this time.
We no longer support email service due to excessive amounts of spam and assorted junk mail. Literally hundreds of messages are sent to us each day and the volume is increasing. Sorting thru this mass of junk every day only to find a small quantity of legit mail just does not make sense to us. We fear that some important message will be inadvertently deleted. |
(above:
Bob & Joe were |
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Shipping |
 Generally we ship via
United Parcel Service (UPS), but increasingly we're utilizing the U.S. Postal Service
(USPS), particularly when shipping small, lightweight items. Priority Mail: packages
weighing less than one pound can be sent coast-to-coast for $4.80 through the USPS (eff.
05/01/08), even less for parcel post or 1st class. For Canadian customers, we will seek
best available shipment method for price and dependability, which often is the postal
service. UPS does apply a variety of fees (remote destination, fuel surcharge, dimensional
weight, etc.) which we must pass on to customers. We try to be frugal by recycling
packaging materials; we also realize sometimes speed is critical - in such cases we can
ship your order overnight or 2nd day air using postal service, FedEx/Kinkos or UPS. In
short, we'll work hard to meet your needs and budget. |
Returns |
All merchandise
purchased at J.J. Cardinal's may be returned for any reason for exchange,
credit or refund, within seven days of receipt of merchandise. This return guarantee
excludes customized special orders (such as engraved mailboxes or garden statues) or goods
which have been subjected to misuse and abuse upon our inspection. In the event customer
wishes to return an item, we request written, advance notification (within 7 days of
receiving merchandise). The customer will be responsible for shipping charges on all
returns, and will repackage the merchandise to prevent damage during reshipment. A credit
will be processed once we have received the merchandise in good, unused condition. In the event your order is damaged in shipment, please contact us immediately so we can process a claim with the delivery carrier. It's wise to retain shipping cartons. |
Privacy |
At J.J. Cardinal's we
strive to deliver the most pleasant shopping experience possible. The personal information
we receive from you is never knowingly given, shared, traded or sold to any other party.
It is used only to process your order and to send our periodic newsletter. Period. Although our website contains links to other sites, we do not share any of your information with these sites. We do not make any endorsement of or warranty regarding linked sites or their content since they are not affiliated to J.J. Cardinal's, nor can we be held responsible for the privacy policies or security procedures of other sites linked to or from J.J. Cardinal's. Cookies? It's over our heads, frankly. We do not log the specific identity of visitors (no I.P. address tracking). We do occasionally analyze the log files to determine which sections of our site are visited most frequently, as well as assess keyword searches to ensure we are providing the products and information our guests seek. Our logging is passive; we do not use technologies such as cookies to maintain any information on guests. |
Store Hours |
Monday through Friday
10 a.m.-7 p.m., Saturday 10 a.m.- 5 p.m., Sunday noon-4 p.m. (Eastern). We are closed Christmas Day, New Years day, Easter, July 4th, and Thanksgiving. We are open for business most all other "holidays" such as Mothers Day & Fathers Day, - though hours of operation may be reduced (typically 10 a.m. to 2 p.m.). When in doubt, it's wise to call ahead. Thanks again for visiting our site. |
Plastic (credit cards accepted) |
For your convenience we accept Master Card, Visa & Discover credit cards. Debit cards must be used in-person and can not be used to purchase products from us remotely. We also do not accept American Express or Diners Club cards. |
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| J.J. Cardinal's Wild Bird & Nature Store ® |
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12830 S. Saginaw St., Grand Blanc, Michigan 48439 810-695-8733 |
Revised 05/15/08 illustrations, text & fun © J.J. Cardinal's 2008
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