J.J.Cardinal's Wild Bird & Nature Store, Grand Blanc, MI
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we ship globally!

We've made friends all around this marvelous sphere.

We have tried to make our policies as simple as we can, drawing on common sense, and a desire to keep you as a customer for life. Do let us know if you have any questions on our business practices listed below.

Purchases

All prices quoted at this site are U.S. Currency. Shipping charges are extra, and vary for each order based on product weight and distance. Thus we have decided not to use a generic "shipping schedule" often used on the web. Instead, we apply the actual shipping costs for your items purchased plus a very nominal packaging fee to cover the cost of materials. Our goal is to delight you, transport your purchase safe, & save you some money on shipping charges. For your convenience we accept Master Card, Visa, American Express & Discover credit cards; debit cards must be used in-person. We do not accept Diners Club cards at this time. Due to credit card transaction fees (which we pay to our bank) we do have a "Minimum Order" of $10 + shipping. Louise calls this corner of the store as her "art wall"

"Please respect our web-order minimum: $10 + freight" - perhaps...you're wondering why we have a minimum order policy? It's simple economics - by the time we process an order, package and ship an item we have incurred salary costs, credit card transaction fees, facilities costs (heat, lights, phone, a/c, insurance, snow shoveling, lawn mowing, etc.). While we love to accommodate smaller orders with the same degree of enthusiasm and professionalism as we treat all customers, there comes a point where we need to ensure our survival. For us, that's $10.

To purchase items from this website please visit our orders page for more details. But in short, you can:

  1. visit our store;
  2. call toll free: 1-866-818-6295
  3. drop us a note through US Postal Service (12830 S. Saginaw St., Grand Blanc, Michigan 48439).

We no longer support email service due to excessive amounts of spam and assorted junk mail. Literally hundreds of messages are sent to us each day and the volume is increasing. Sorting thru this mass of junk every day only to find a small quantity of legit mail just does not make sense to us. We fear that some important message will be inadvertently deleted.

(above: the southeast corner of the store is considered our "art wall")

Shipping

UPS picks up orders at our store several days each weekGenerally we ship via United Parcel Service (UPS), but increasingly we're utilizing the U.S. Postal Service (USPS), particularly when shipping small, lightweight items. Priority Mail: packages weighing less than one pound can be sent coast-to-coast for about $5 through the USPS, even less for parcel post or 1st class. (Need to be precise? Check USPS.com for exact rates.)  Canadian customers: we will seek best available shipment method for price and dependability, which often is the postal service. UPS does apply a variety of fees (remote destination, fuel surcharge, residential delivery, dimensional weight, etc.) which we must pass on to customers. We try to be frugal by recycling packaging materials; we also realize sometimes speed is critical - in such cases we can ship your order overnight or 2nd day air using postal service, FedEx/Kinkos or UPS. In short, we'll work hard to meet your needs and budget.

Returns

All merchandise purchased at J.J. Cardinal's may be returned for any reason for exchange, credit or refund, within seven days of receipt of merchandise. This return guarantee excludes customized special orders (such as engraved mailboxes or garden statues) or goods which have been subjected to misuse and abuse upon our inspection. In the event customer wishes to return an item, we request written, advance notification (within 7 days of receiving merchandise). The customer will be responsible for shipping charges on all returns, and will repackage the merchandise to prevent damage during reshipment. A credit will be processed once we have received the merchandise in good, unused condition.

In the event your order is damaged in shipment, please contact us immediately so we can process a claim with the delivery carrier. It's wise to retain shipping cartons.

Privacy

At J.J. Cardinal's we strive to deliver the most pleasant shopping experience possible. The personal information we receive from you is never knowingly given, shared, traded or sold to any other party. It is used only to process your order and to send our periodic newsletter. Period.

Although our website contains links to other sites, we do not share any of your information with these sites. We do not make any endorsement of or warranty regarding linked sites or their content since they are not affiliated to J.J. Cardinal's, nor can we be held responsible for the privacy policies or security procedures of other sites linked to or from J.J. Cardinal's.

Cookies? It's over our heads, frankly. We do not log the specific identity of visitors (no I.P. address tracking). We do occasionally analyze the log files to determine which sections of our site are visited most frequently, as well as assess keyword searches to ensure we are providing the products and information our guests seek. Our logging is passive; we do not use technologies such as cookies to maintain any information on guests.

Store Hours

Monday through Friday 10 a.m.-6 p.m., Saturday 10 a.m.- 5 p.m., Sunday noon-4 p.m. (Eastern).
We are closed Christmas Day, New Years day, Easter, Memorial Day, July 4th, Labor Day, and Thanksgiving. We are open for business most all other "holidays" such as Mothers Day & Fathers Day,  though hours of operation may be reduced (typically 10 a.m. to 2 p.m.). When in doubt, it's wise to call ahead. Thanks again for visiting our web site!

Plastic (credit cards accepted)

For your convenience we accept Master Card, Visa, American Express & Discover credit cards. Debit cards must be used in-person and can not be used to purchase products from us remotely. We do not accept Diners Club cards at this time. 
thank you for visiting our site...any feedback you may have is welcome!

J.J. Cardinal's Wild Bird & Nature Store ®
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12830 S. Saginaw St., Grand Blanc, Michigan 48439  810-695-8733
Revised 07/09/14   ©  J.J. Cardinal's  2017
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